Support

Remote control


Select your operating system:

Windows 8 / 10 / 11

Windows 8 / 10 / 11

Apple MacOS

Apple / MacOS

Ubuntu / Debian

Ubuntu / Debian


Service Status / Ticket system


Submit a ticket or check on our service status.

Service Status

Service status

Ticket System

Ticket System


Internet details

If you need internet login details or IP addresses please contact our office.

Check IP address

Check my IP address

Internet Speedtest

Internet Speedtest


Hosting

Email settings


Username: sales@yourdomainname.com (your full email address)


Password: if you need to reset your password please contact us or use the control panel to change your password


Webmail system (RoundCube)

https://webmail.2plus1host.com/


Incoming server: geminian2.2plus1host.com


Un-secure ports: 110 for POP3 / 143 for IMAP

Secure ports: 995 for POP3s / 993 for IMAPs


Outgoing server: geminian2.2plus1host.com
(the outgoing server requires authentication - username is the full email address and password is the same as incoming)


Un-secure ports: 25 or 587 SMTP

Secure ports: STARTLS 587 or 465


FTP Settings


**please note we only support FTPES (FTP explicit SSL)

Filezilla settings


Address: ftp.yourdomainname.com

Username and password provided at sign up or can be changed in the control panel.


Control Panel


If you want to create an email address or update your website you can do so from our control panel which is located here: Control Panel

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