Hosting FAQ

Email settings

Username: sales@yourdomainname.com (your full email address)

Password: if you need to reset your password please contact us or use the control panel to change your password

Incoming server: mail.yourdomainname.com

Un-secure ports: 110 for POP3 / 143 for IMAP

Secure ports: 995 for POP3s / 993 for IMAPs

Outgoing server: mail.yourdomainname.com
(the outgoing server requires authentication – username is full email address and password is the same as incoming)

Un-secure ports: 25 or 587 SMTP

Secure ports: STARTLS 587 or 465

FTP Settings

**please note we only support FTPES (FTP explicit SSL)

Filezilla settings

 

 

 

 

 

 

 

 

 

Address: ftp.yourdomainname.com

Username and password provided at sign up or can be changed in control panel.

Control Panel

If you want to create an email address or update your website you can do so from our control panel which is located here: Control Panel